This privacy notice explains how EarsOnly collects and uses personal data from users of its web and mobile applications that link directly to this notice (collectively “Apps”). Your personal data is controlled by EarsOnly (collectively “EarsOnly”, “We” and “Us”).
If you call us or send us an email, we use the information you provide to respond to your request or to otherwise communicate with you or assist you.
When you access our Apps, depending on your opt-in choices, certain information about your devices is shared with us, which may include the activities you perform on our Apps, the type of hardware you are using, (such as your operating system, type of phone and audio listening equipment), information stored in cookies, IP address and access times. We use this information to better understand the interests of the users of our Apps, to improve our Apps, services and products.
EarsOnly uses cookies that are essentially small data files placed on your computer, tablet, mobile phone, or other devices.
When using our apps, you will be prompted to provide location permissions. These permissions are required to scan for nearby Bluetooth LE devices. We do not store any user location.
We use the data we collect to provide you with rich, interactive experiences. In particular, we may use data to:
We do not knowingly collect or maintain information about persons under 13 years of age. If we learn that information about persons under 13 years of age has been collected on or through the Sites, we will take appropriate steps to delete this information. If you are the parent or legal guardian of a child under 13 years of age who has registered for an account or service on our Sites, please contact us using the contact information below to have that child’s account or service terminated and personal information deleted.
We retain personal data for as long as necessary to provide functionality or for other legitimate purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements. Because these needs can vary for different data types, the context of our interactions with you or your use of our Sites, actual retention periods can vary significantly.
We use TLS certificates, encryption, data access limitations, anti-virus software, and firewalls to reduce the risk of unauthorized access to personal data. No data transmission over the Internet or any wireless network is entirely secure. Be mindful of security risks when you transmit personal data to us and when you post information in our public forums.
If you would like to report any security issues in any of our products, please describe the issue in as much detail as possible and send it to [email protected].
You may request that we update or delete/deactivate certain information pertaining to you.
If we cannot remove some personal information, we will let you know why.
You also have the right to request how your data is processed and with whom we share it.
Additionally, if you believe certain information EarsOnly processes about you is inaccurate, you have the right to have this information corrected.
We will endeavour to respond to your request to review the information we have on file for you within 30 days from receiving such request.
If you have questions, comments, or would like to make a request regarding your data or our Statement, past Statements, and data practices, please contact us through the following methods:
| Email: | [email protected] |
| Postal Mail: | EarsOnly Overcingellaan 7 9401 LA, Assen The Netherlands |
If you are not satisfied with our response, you can refer your privacy complaint or dispute to the relevant state or national data protection authority in your jurisdiction.
This Privacy Policy is effective as of August 1st, 2023.